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Letter template: ask for a rent reduction due to repairs

If repairs are taking a long time or disrupting your life, ask your landlord for a rent reduction.

Get any agreements in writing so there are no misunderstandings.

Copy and paste this sample text and personalise it with your details.

Subject: Rent reduction request due to repairs

To <your landlord's name>

I’m writing to ask for a temporary rent reduction at <your address> due to the conditions in the property.

<Describe the repair problems in your home>

I first reported these repairs on <date>.

My life has been affected by these problems. <Give details, for example: I can’t use part of my home / the repairs are affecting my health / I’ve had to take a lot of time off work>.

I propose that I pay <£xxx> until the repairs are done. I think this is reasonable because of the effect it’s having on me and the amount of time the repairs are taking.

Please reply in writing to let me know if you agree to this reduction.

Thank you

<your name>
<your phone number>

You can also send the letter as an email attachment or through the post:

Where to send your letter or email

If you rent from a private landlord, their contact details should be in your tenancy agreement or on the Scottish landlord register.

If you rent from the council or a housing association, check their website or your tenancy agreement for their contact details.

If you need more help

Check our advice on:

Last updated: 25 July 2023

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England