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Denise’s story

When Denise first came to Shelter for help, she was living in temporary accommodation following a split from her husband. The local council had found her intentionally homeless, she was heavily pregnant, and terrified about being on the streets.

That’s when she came to us.

‘Going to the Shelter office made me feel that someone cared and that I was getting help. They said “yes, we can help you, we’ll assign someone to you”. They said they’d call me within two days, and they did.’

After her adviser Gregory put pressure on the council, they reversed their decision and Denise was no longer considered intentionally homeless. Although she’s still in temporary accommodation, the council now have a duty to house her and her daughter Zeza Mae. We won’t stop until she has a place to call home.

But Denise is not alone. 141 families become homeless every day in Britain. We need your support, so we can be there for everyone who needs us.

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Last year, we supported thousands of families facing homelessness


We helped 21,145 people directly with housing advice and support last year.

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