Challenging the council on your homeless decision

You have the right to review most decisions that the council makes on your homeless application. If the council do not change an unfair decision you can complain or you could take legal action.

Requesting a review of a homeless decision

Complaining about the council if you’re homeless

Taking legal action against the council if you’re homeless

Call our helpline if the council will not help you

Freephone Shelter Scotland on 0808 800 4444
Open Monday to Friday, 9 am to 5 pm
Closed on bank holidays

Last updated: 3 March 2022

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England

Get homeless help from the council

The council must help if you are homeless or likely to become homeless in the next two months.

Get emergency help from the council