Letter template: ask for a viewing - no DSS benefit discrimination

Use this letter if a landlord or letting agent is refusing to let you view a property because you get benefits.

Copy and paste this sample text and personalise it with your details.

Delete anything that does not apply to you.

Subject: Request to view a property

To <the landlord or letting agency name>

I’m contacting you to request a viewing at the property at <address>.

I can afford to rent the property, as my monthly income is <your total income>.

If you'll consider me for the tenancy, I can provide:

- a landlord or character reference
- proof that I regularly pay rent
- details of my income and expenditure

These will show that I have a good record as a tenant and that I have had no problems paying my rent.

I have read my rights on the Shelter Scotland website. It’s unlawful to refuse to rent to someone because they get benefits.

Please contact me on <your email or telephone number> to arrange a viewing.

I look forward to hearing from you.

<your name>

You can also send the letter as an email attachment or through the post:

Where to send your letter or email

The landlord’s contact information should be on the advert. You can also search for them on the Scottish landlord register.

If you need to contact a letting agent, their details should be on the advert or on their website.

If you need more help

Check our guidance on challenging no DSS benefit discrimination

Last updated: 19 January 2023

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England