You can apply to the housing tribunal if you have a dispute with your private landlord or letting agent. This includes when they've broken the rules about:

• repairs

• deposits

• tenancy agreements

• eviction

For issues with repairs and tenancy agreements, you can only apply if you’re still in the tenancy. For other issues, you can usually also apply after the tenancy has ended.

It does not cost money to apply to the tribunal, and you do not need a solicitor.

What the housing tribunal can do

The tribunal is less formal than a court. They will look at the evidence and decide if your landlord or letting agent has broken the law.

If they have, the tribunal can order them to fix the problem. For example, they could be ordered to:

• fix repair problems by a specific deadline

• put your tenancy deposit in a deposit protection scheme

• pay you compensation

The tribunal is not usually a quick solution. The process can take weeks or months.

Before applying to the tribunal

Tell your landlord what you want them to do and by when. Keep evidence of any letters or emails you send and their responses.

Telling your landlord that you’re applying to the tribunal could prompt them to resolve the problem more quickly.

You do not need write to your landlord before applying to the tribunal if:

• they’ve broken the rules around protecting your deposit

• they gave false information on your eviction notice

• they illegally evicted you

Getting legal advice

In most cases, you do not need legal help to go to the tribunal. You can apply and represent yourself.

Consider getting legal advice if your case is complicated, or if you want to claim a large amount of compensation. A solicitor can help you work out how much to ask for.

Find a solicitor on the Law Society of Scotland website.

Solicitors charge for their work. You may be able to get get free legal advice or legal aid to help with costs.