Scottish housing advice: coronavirus (COVID-19)
Paying rent during the pandemic
If you have accrued any arrears on your rent you can access advice on steps to take. It is important to act quickly when you have rent arrears so that your landlord does not try to evict you.
See the Help with rent arrears pages for advice on what you can do.
Check if you're entitled to any benefits
Check if you're entitled to benefits
You’ll need information on your household’s:
income and savings
outgoings, such as rent
existing benefits and pensions
council tax bill
Get help managing your money
New 'pre-action requirements' for private sector rent arrears
From 30 September 2020, if you live in a private tenancy and the landlord wants to evict you because of rent arrears they have to follow a set of pre-action requirements before they can start eviction action.
This applies to rent arrears cases for private residential tenancies, assured tenancies and short assured tenancies, where:
some or all of the arrears accrued after 7 April 2020, and
the landlord applies to the tribunal for an eviction hearing on or after 6 October 2020
Your landlord must follow these steps before they can start a rent arrears eviction action:
give you clear information on:
the terms of your tenancy agreement
the amount of rent you owe
your rights in the eviction action (including information about the pre-action requirements)
how you can access information and advice on financial support and debt management
In addition, your landlord must make ‘reasonable efforts’ to agree a repayment plan
Your landlord must also take reasonable consideration of:
any steps you’ve taken which might affect your ability to repay the arrears within a reasonable period of time
the extent to which you’ve complied with any repayment agreement
any changes to your circumstances that are likely to impact your ability to comply with a repayment agreement
If your landlord applies to evict you due to rent arrears and you think they have missed any of these steps then you should tell the tribunal this at the hearing. The tribunal need to take this into consideration when deciding whether to grant an eviction order.
All of Scotland is now in Level 0.
This means evictions can now be enforced across the country.
Contact an adviser at Shelter Scotland if you are concerned that you will be evicted.
These temporary regulations will be regularly reviewed by the Government.
Use the Scottish Government's postcode checker if you're not sure what level your area is in.
Last updated: 14 May 2021