Underpayments
What happens if there is an underpayment of housing benefit.
This content applies to Scotland
Housing benefit - underpayments
If the local authority pays too little housing benefit as a result of official error (and the claimant does not contribute to this), the arrears must be awarded no matter how far they go back.[1]
For information about overpayments, see the page on Overpayments of housing benefit.