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    Underpayments

    What happens if there is an underpayment of housing benefit.

    This content applies to Scotland

    Housing benefit - underpayments

    If the local authority pays too little housing benefit as a result of official error (and the claimant does not contribute to this), the arrears must be awarded no matter how far they go back.[1]

    For information about overpayments, see the page on Overpayments of housing benefit.

    Footnotes

    • [1]

      reg.4 Housing Benefit and Council Tax Benefit (Decisions and Appeals) Regulations 2001 SI 2001/1002.